Resort Realty Outer Banks Vacation Home Housekeeping Services

RESORT REALTY’s top-rated Outer Banks vacation home housekeeping staff has been voted “Best on the beach” for several years running. Sam Ross, Housekeeping Manager for RESORT REALTY, was awarded the highest tribute presented by the national housekeeping association “Vacation Rental Housekeeping Professionals” as the 2004 VRHP Executive Housekeeper of the Year.

Experienced housekeepers, continuous training and education, accountability, and a dedicated housekeeping manager are crucial to the success of your Outer Banks vacation home. RESORT REALTY knows this winning combination ensures both our homeowners and guests a positive experience — and a very successful rental program.

The Housekeeping Management Team at RESORT REALTY has over 32 years experience in management and specializes in motivating our staff to not only meet cleaning guidelines but exceed those expectations. We believe in setting specific cleaning standards, monitoring housekeeper’s performance and holding our staff accountable.

In the past 10 years we have managed to keep “call backs” for cleaning issues to under one (1) percent for every rental season. Our staff at Resort Realty is committed to excellence and 100 percent guest satisfaction. This commitment has been the foundation for the “Housekeeping Hall of Fame” created by Sam in 1997 to recognize housekeepers that devote time, effort and the attention to details necessary to maintain the high standards of the rental housekeeping profession. The three years required to achieve this honor insures the Resort Realty housekeeping department retains proven performers in their program. These award winning housekeepers that return each year have made it unnecessary to advertise for housekeepers in the past 10 years. The names of these Hall of Fame housekeepers are proudly displayed in the lobby of our Nags Head office for owners and guests to see.

Resort Realty Inspection Program

Obviously, opening up your home and offering it to the public as a vacation rental entails some unavoidable risk of damages or theft. RESORT REALTY recognizes these risks by renting only to family groups (which are statistically much safer) and has a very successful Inspection Program. After your guest depart, a qualified RESORT REALTY Inspector will inspect your home, take inventory and report anything missing, damaged or needing cleaning or repairs. Our Inspection Program allows any unfortunate damages to be caught right away – and also hold the appropriate tenant responsible.