Guest Services

Reservation Procedures

In our continuing effort to make booking and maintaining your vacation reservation as simple and easy as possible, you may now manage your reservation account completely on-line with our new GuestWeb section. We  custom designed GuestWeb to offer you, our guest, the latest in technology and convenience.

Review your lease 24/7

Electronically sign your rental lease

Make multiple, secure credit card payments

Recent Guest Testimonials

My husband and I have two rental houses in Sound/Sea Village in Duck (Ocean Annie's and Herron's Nest).  The 2014 rental season was our first with Resort Realty.

I wanted to let you know how very pleased we have been with the housekeeping services in our rentals.  I am a 'stickler' and have been known to clean (again) before staying in any of our rental houses.  We have rented properties here on the Outer Banks for 30 years, and have had dealings with different realtors, all who offered housekeeping services.  I can honestly say that I have never been 'over the top' impressed with any until we walked into Ocean Annie's this past week.  It was immaculate!  I was searching for something to 'clean' before I made the bed, and truly couldn't find anything that needed attention.  The refrigerator (inside) was amazing, it looks new!  And, the bathrooms are sparkling!  It's like I'm the one on vacation :)

I very much appreciate your high standards and the attention that you have given to our homes.  It certainly brings peace of mind.  Especially during the busy rental season, with every little thing that can go wrong, I'm confident, cleanliness isn't going to be one of them, if you are in charge.  Thank you so very much.

-- A. Barlow (Homeowner, #2513)

My family stayed at Sea Holly (5684) and the whole week was awesome. The cottage was very clean- loved the pool out front, very private and no sand.The walk way to the beach was very nice. LOVED the 30 foot wide deck out back and wraparound porch. The big gazebo right on the ocean was my favorite with great sunrise. We could have used a second refrigerator down stairs. I would rate this cottage 5 star!

-- B. Day (Guest, #5684)

I wanted to take this opportunity to thank you and your staff for the tremendous job you are doing with respect to managing our two homes on Hatteras Island in Rodanthe.

We have the August Lauren and The Sunburn and recently switched from [another company] to Resort Realty.  What a difference it has made as we already have more bookings on our two houses than we did the entire season last year.

Lori Sankey and all the girls are doing a tremendous job with our homes....As you know, she is a very concerned and dedicated employee and really enjoys working with her clients (even me, I think, although I have got to be her most difficult as I constantly challenge her and put her to the test).

That being said, she continues to smile and look for better ways to serve her clients, all the while protecting the integrity of Resort Realty.  She is truly an incredible person and we could not be happier with her and her staffs efforts regarding our properties.

To you, a job well done!  And we will continue to promote Resort Realty to all of our friends and other owners in Mirlo Beach.  We truly believe that you are a different kind of company.

Respectfully,

Virginia L. Payne

Bradley S. Payne, Architect, LLC 

NCARB Board Certified

-- Bradley S. Payne & Virginia L. Payne (Sunburn, #7025 & The August Lauren, #7020)

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