// Resort Realty and COVID-19 //
Resort Realty has always been committed to a safe and enjoyable vacation experience for all of our guests.
March 24th, 2020
We are currently contacting all of our guests within 10 days of their check-in date. Those who are not allowed to enter the Outer Banks for their reserved week will receive a full refund.
For those who have purchased trip insurance, we strongly suggest reaching out to your trip insurance provider to make an insurance claim.
If your vacation is due to start in the next 30 days we are waiving all transfer fees if you would like to move your vacation to a later date in 2020. Please feel free to contact us via email: firstname.lastname@example.org, via phone: 800.458.3830 or via our online contact form: https://www.resortrealty.com/contact-us/
March 16th, 2020
We understand that COVID-19 is a main concern for everyone right now. Our goal is and will continue to be, to provide a safe, welcoming, and clean environment for all of our guests. Please, continue to stay aware of, and practice the recommended CDC Guidelines on staying healthy, preventing spread of the virus, and ensuring proper hygiene. We follow the same guidelines in our practices with homes, offices, vendors and guests and train to those same objectives.
If you are planning an OBX vacation with Resort Realty, we highly recommend purchasing trip insurance at your time of booking. Trip insurance will protect your vacation investment should illness, travel complications, or other unforeseen circumstances prevent you from making it to the OBX. If you have any other questions or concerns call us directly at 800-458-3830 and a vacation specialist will be happy to help. For trip insurance specific questions, call Red Sky at (866) -889-7409.
We will continue to post as new information becomes available, but as of right now, we continue to prepare for our vacation season.
We look forward to seeing you soon,
Your friends at Resort Realty.