We take pride in being an Outer Banks property management company that offers customized programs to fit your needs. Our Director of Business Development, Debbie, is here to help you with anything and everything you need
Originally from Portsmouth, Virginia, Debbie Harrell knows the Outer Banks. As a child, Debbie spent her summers on the Outer Banks and after college and her 4 year teaching career, she decided to make the OBX her home. She then raised two beautiful children and when her husband became a licensed contractor, Debbie became a broker in 2006 as part of his business. Debbie joined the rental side of Resort Realty as Director of Business Development in 2017 where she creates success for our homeowners with Resort Realty. Debbie has unparalleled experience and is a seasoned veteran of the Outer Banks vacation rental market. She knows what it takes to build a strong performing rental home and a great working relationship with both owners and guests.
Resort Realty stays updated on industry trends in every department to help benefit you, as the owner, and our guests. Our program allows you flexibility and has options to suit you and your home; because every owner and home is different. With custom plans also comes with a quality standard across the board in the benefits listed below.
Family Group Policy
It is our policy at Resort Realty to rent only to family groups. Our tenants must be at least 24 years of age and we will not rent a property in connection with non-family use such as high school, college, or civic groups. Tenants in violation of this policy are subject to immediate eviction with no refund given.
Our Rental Managers work closely with owners to create a custom revenue projection for your property. We also monitor your home’s income and booking trends to stay ahead of market changes.
We provide our owners with a detailed monthly statement of revenue and expenses indicating activity such as reservations, monies paid, management fees, itemized expenses, etc. Annual statements are sent at year’s end.
Resort Realty offers our homeowners the ease, convenience, and security of direct deposit. Monies are automatically deposited into your account on time.
• No waiting for checks to clear; quicker access to your money.
• Payments are more secure and never get lost in the mail.
• No more hassle of making a trip to the bank.
• Reduction in paper usage, less waste.
OwnerWeb is Resort Realty’s online portal where homeowners can securely login and view their calendar, reservation reports, work orders, messages, and our e-newsletter, The Resort Record.This monthly newsletter keeps you updated on Outer Banks news and events, industry trends, and all of our initiatives.
Our trip cancellation insurance and partial damage waiver fee programs protect guests as well as homeowners. Owners are reimbursed for losses due to cancellations, mandatory evacuations, and accidental property damage.
What Our Guests Are Saying:
Always Great to Work With!
“Fast response to any questions or concerns I might have when booking and staying in our favorite place each year. Easy to contact and very accommodating to my and my family’s needs. Their website is a great tool for “browsing” each property – also easy and informative. We’ve been renting properties from Resort Realty OBX for about 30 years!”
You’ve Made This A Painless Process
“Thank you so much for reaching out! I was briefed on the new payment system and everything and we are good to go as far as all of that is. As for booking with you all again, it was a no-brainer. I can’t tell you how much I appreciate you all working with us. I know it’s a big ask, but you’ve made this process so painless for two years now, and my group and I are extremely thankful for that. I will be a Resort Realty customer for life!”
“Your representatives have been extremely helpful and accommodating whenever I have had to call.
Both Gigi and Anna have been a pleasure to speak to and have made me feel that we made the right choice in working with your agency. As a New York State Licensed Realtor for many years, I realize the importance of good communication and customer service. Both of these ladies are an asset to your organization”
Best Realty Company
“Resort Realty was the BEST realty company we have EVER rented with. We have been vacationing [on] the Outer Banks for 15 years straight and this was our first experience with them. We will recommend them to everyone who asks us for a rental company suggestion. Extremely helpful, professional & very knowledgeable about their properties. We can’t wait to deal with them again. A BIG thank you to Kay & Shannon!”
“Angel, you are awesome! I hear a lot of complaints about other realty companies, I have never had any complaints about Resort Realty. I will be hesitant to go with anyone else. Fingers crossed the week we have is able to be used, we stayed there last year and just love this house!”
Always Great To Work With
“Always great to work with! Fast response to any questions or concerns I might have when booking and staying in our favorite place each year. Easy to contact and very accommodating to my and my family’s needs. Their website is a great tool for “browsing” each property – also easy and informative. We’ve been renting properties from Resort Realty OBX for about 30 years!”