Guest retention begins and ends with great customer service. Our goal is to create a vacation experience for your guests that will turn them into lifetime Resort Realty customers. Our knowledgeable vacation specialists, friendly office staff, and proactive guest services team all take pride in creating a memorable experience.
User friendly website offers online booking capability 24 hours a day
Toll-free reservation lines open seven days a week with extended hours to 9pm on weekdays
Instantaneous guest lease confirmation via electronic signature and online payment
Four convenient offices in Corolla, Kitty Hawk, Nags Head, and Waves
Current year guests are given first right of refusal to reserve the same home, for the same week the following year
Trip cancellation insurance is available to every guest and protects their vacation in case of unforeseen medical emergencies, a death in the family, hurricanes (including mandatory evacuations), and more.
A partial damage waiver fee is included with each reservation-putting an end to time-consuming disputes over security deposits as well as concerns like deadlines, collection and return.
Many of our homes offer the added convenience and security of a keyless entry system. With keyless entry, there is no need to wait at the house for the whole party to arrive or take keys to the beach! The system can even be reprogrammed with a code that the whole group can easily remember.
Exclusive to Resort Realty, Signature Series is a carefully selected collection of premier vacation rentals paired with unmatched service. Our portfolio of extraordinary 4 to 13 bedroom Signature Series homes offer our guests such amenities as private pools, soothing hot tubs, gourmet kitchens, and state-of-the-art media rooms. Signature Series homes feature the following added benefits:
Linen Service (with Bed Making): Complimentary linens & towels with beds made upon arrival (excludes top bunks).
WEDDINGS & EVENTS*
Resort Realty offers special event homes perfect for weddings and receptions as well as family reunions and business groups. Whether it’s your big wedding day, an annual family reunion, or a company retreat, our knowledgeable and experienced team can match guests with their ideal event home.